Need a hand with Powerhouse Prep? Start a chat with us, or read the answers to common questions about billing, purchases, and your subscription below.
Chat with us. We usually reply within a day.
Prefer email? Use our contact form.
Subscriptions are billed by Apple through your Apple ID, not by us directly. If you want a refund, request one from Apple at reportaproblem.apple.com. Your receipts also come from Apple and are available in your Apple purchase history.
If you reinstalled the app or moved to a new device, open the purchase screen in the app and tap Restore Purchases. You must be signed in with the same Apple ID that originally bought the subscription.
Subscriptions are managed by Apple. To cancel, go to iOS Settings > [your name] > Subscriptions > Powerhouse Prep > Cancel. Deleting the app does not cancel your subscription.
To learn what data we collect and how to make a privacy request, see our Privacy Policy.